FAQ

CAN I CHANGE MY INVOICE OR SHIPPING INFORMATION?

Once you have placed an order, you should not change your invoice or shipping details. If you wish to make a change, please contact our customer service at support@lyrastyle.com as soon as possible during the order processing process to inform us of your request. If the package has not been shipped yet, we can send it to the new address. However, once the package is shipped, the shipping information cannot be changed while the package is in transit.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Stripe and PayPal.

DO YOU ISSUE AN INVOICE?
Yes. Once an order is received and the payment has been processed, the invoice will be sent via email.

HOW CAN I FIND OUT THE SHIPPING COSTS?
Please visit our "Shipping Policy" page for more information.

IF I WANT TO MAKE A PURCHASE AS A GIFT, CAN YOU SEND MY ORDER TO A DIFFERENT ADDRESS?
Yes, we can send your order to a different address.

HOW CAN I TRACK MY SHIPMENT?
Once your order has been shipped, you should receive a shipping confirmation email with a tracking number within 24-48 hours.

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
Once your order has been shipped, you will receive a confirmation email with a tracking number.

If you have any questions about your order, please contact our support team at support@lyrastyle.com. They will be happy to assist you. Most emails are answered within one business day.